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NOTICEBOARD
IMPORTANT UPDATE - RTS METERS The UK Government has confirmed that there won't be a nationwide switch off of RTS meters. Instead, there'll be a "Cautious and Targeted" phased transition starting from 30 June 2025.
STRIVING FOR CONTINUOUS IMPROVEMENT Understanding our customers’ needs is at the forefront of Lanarkshire Housing Association’s ethos and we strive for continuous improvement in providing the highest levels of customer service. We also currently have Investors in People Silver accreditation, and we are always learning.
WE RECEIVED A LOVELY CARD! We received a lovely card from Mr M saying 'thank you for all your help and care over 13 wonderful years, you were always just a phone call away.'
SCOTTISH HOUSING REGULATOR
Our tenants and service users can find out about the Scottish Housing Regulator's role by visiting their website at www.housingregulator.gov.scot
Other useful Scottish Housing Regulator links are:
PERFORMANCE
We are pleased to report that our overall average rent is now aligned to the Scottish Average for 2023/24.
The table below highlights key statistics for rent collection during 2023/24:
Find out all the details with regards to how