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Terms and Conditions of Use

Thank you for visiting our site (“the Site”).

This Site is operated by Lanarkshire Housing Association to provide information to existing and prospective tenants and other interested parties about our activities. For more information about Lanarkshire Housing Association, please click here.

Your use of the Site is regulated by these Terms and Conditions (“the Terms”). By browsing the Site you are demonstrating that you accept the Terms and agree to be bound by them. If you do not accept the Terms either in whole or in part, you should stop using the Site immediately.

Throughout the Terms, when we refer to ‘we’, ‘us’, ‘our’ etc, we are referring to Lanarkshire Housing Association. When we refer to ‘you’ we are referring to the user or browser of the Site.

It is important that you understand the Terms and we will be happy to answer any questions which you may have. You can contact us by sending an e-mail to or by submitting a comments form through the Customer Services section of the Site.

We are committed to protecting the privacy of anyone who uses the Site and any personal data which we obtain from you as a result of any enquiries will be processed in terms of our Privacy Policy.

1. Agreement

Accessing or viewing the Site constitutes your acceptance to these Terms. If you do not accept these Terms you should exit the Site immediately.

2. Copyright

The content of this Site (except where otherwise stated) is copyright © Lanarkshire Housing Association. This includes the text and graphics used on the Site and all Lanarkshire Housing Association leaflets and forms which are available to download from the Site. You may print or download the content of this site for you own personal, non-commercial use only but all such prints and/or downloads should acknowledge that the material is copyright © Lanarkshire Housing Association where appropriate

The distribution or copying of the content of the Site or any part of the Site for any commercial purpose is specifically prohibited other than with the express written consent of Lanarkshire Housing Association. A written licence for commercial distribution or copying may be obtained on request on such terms and at such costs as we may determine.

Any trade mark, service mark or other intellectual property contained in or relating to this site is the property of Lanarkshire Housing Association, unless otherwise stated. The use of such trade marks, service marks or other intellectual property without Lanarkshire Housing Association’s permission is strictly forbidden.

3. Exclusions

We shall not be liable to you (whether directly or indirectly and whether as a result of negligence or otherwise) in respect of any losses or damage which you may incur as a result of your use of the Site. We would advise that you read the terms of our Disclaimer.

We have taken, and will continue to take, all reasonable steps to ensure that the Site and all information which is published on the Site is accurate. We cannot however guarantee:

  • that material, information or data obtained from or through this site is complete, accurate or not an infringement of any party’s intellectual or other property rights; or
  • that material, information and data submitted via this site will be fully secure; or
  • that material, information and data obtained from or through this site will meet your requirements; or
  • that your access to or use of this site will be uninterrupted, timely or error-free.

Please let us know at if you are aware of any inaccuracies and steps will be taken to correct them.

4. Hyperlinks

This Site may contain hyperlinks to websites operated by other parties. These links are suggested for information only and our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites. Care is advised when visiting any external sites linked from this Site. No liability is accepted for any information contained on any external site. If you consider that the content of any external site linked from this Site is illegal, immoral or offensive please advise us by sending an e-mail to

You should remember that when you link to another site, the terms of use of the external linked site will apply and not the terms of use of this Site.

5. Alteration of Terms and Conditions

Lanarkshire Housing Association reserves the right to update or modify these Terms in which case any such changes will be effective from the date of posting on the Site. Your continued use of the Site indicates your acceptance of any changes which we may make to the Terms.

6. Complaints

If you have any cause for complaint about this Site please contact us at or, alternatively, please complete and return the Complaints Form which can be downloaded from the Customer Services section of the Site.

7. Severance

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

8. General

This Agreement shall be governed by and construed in accordance with the law of Scotland, and each of the parties submits to the exclusive jurisdiction of the courts of Scotland.

If you require any further information about the Terms or any other matter, or if you have any comments or suggestions, then you can submit your questions or comments through the Customer Services section of the Site. Alternatively you can contact us at:

Address: 191 Brandon Street, Motherwell, ML1 1RS

Tel: 01698 269119


Lanarkshire HA
          191 Brandon Street, Motherwell, Lanarkshire ML1 1RS  Tel: 01698 269119   Click here to email us
          Registered Scottish Charity No. SC042523
          Property Factor Reg. No. PF000275
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